WEFTEC 2026 in New Orleans is behind us, but the conversations are still with us. Here are five takeaways that stuck with our team, and what they mean for those of us marketing water technology.

  1. The shift from single products to multi-product platforms. Fewer people were talking about a single standout technology. More were asking how different solutions complement each other across a whole distribution or treatment strategy.
    For marketers: show where your product fits in the system, not just its features.
  2. “Smart water” continues to change how operators spend their time. Better data analysis means routine decisions can be made faster, results analyzed, and actions refined with more confidence or even autonomously. This allows experienced staff to focus on higher-value work, and helps new hires get up to speed more quickly.
    For marketers: the audience for many of these messages is shifting from the people running the process to the people setting strategy. Your segmentation, targeting and positioning need to keep up.
  3. AI and data centers were the hot topic in the trade press. But we heard more questions than answers about how companies are actually using AI and what quantifiable impact it will have.
    For marketers: if your company has real, specific experience here, editors want to hear it. Practical examples will stand out more than broad claims.
  4. Booths are telling better stories. We saw fewer spec-heavy displays and more clear messaging about why the technology matters. We love this!
    For marketers: your messaging should be settled well before the booth design starts. Exhibit planning goes better when messaging leads and the structure follows.
  5. Companies need partners with real water industry experience. As a marketer, I was happy to discover that, compared to past years, more companies, both large and small, were open to listening to my marketing “pitch.” But I also heard a lot of frustration about working with partners that don’t know the water industry. When a company has to teach an agency the basics of water, it costs time and money, and often results in generic deliverables.
    For marketers: I’m biased, but I believe that you get the best work from marketing partners who can marry marketing expertise with real-world water industry experience. Your audience can tell right away when the message doesn’t reflect the technology, industry or the people who use it.

Taken together, these themes point in the same direction: buyers want to see the whole picture. They want to know how a solution fits their system, what it does for their people, and who stands behind it. The marketers who settle their messaging early, show real-world results, and work with partners who understand water will be the ones moving their brands forward. If you’re mapping out what this means for your 2027 plans, we’d be glad to talk it through.

 

Seth Werlinsky, Director of Strategy and Growth